It’s always important to know how much credit you have available.
It helps you gauge how much you need to be paying towards your card and it gives you an indication of what you can still afford to buy.
Here are a few ways you can check your balance:
From your mobile phone To check your balance on your mobile phone, simply dial *120*727* followed by your 19-digit card number and then the # (Here’s an example: *120*727*123456789123456 7891#). It only costs 20c. Don’t forget to save this number to your phone in case you need to check your balance again. Make sure that you notify RCS if your personal details and cell phone number change.
Your statements Your statement is sent to you every month. If you don’t receive these, you may need to update your details. For electronic statements, simply give us your email address and we’ll send them to you. Online statements will soon be available.
My statement and my SMS don’t match Your statement is a snap shot at a particular time in the month whereas an SMS is a real-time confirmation of your account status. In other words, if you made subsequent payments or purchases after your statement was posted your statement would be outdated.
We do our best to provide you with all the information you need. If we missed something, please let us know and we will respond shortly.